Friday, December 30, 2011

OLD BUT STILL BIG NEWS: Verizon to add $2 bill-pay charge

REPORT: Verizon Wireless, which this month angered customers with three separate data service problems, said on Thursday it will add a $2 fee for one-time telephone and online bill payments. The planned change, to take effect on January 15, was greeted by a storm of criticism. Consumer blog Engadget said charging customers to pay was "downright ludicrous." Another tech website, cnet.com, said the move "made little sense."

 "The fee is designed to address costs incurred by us for only those customers who choose to make one-time bill payments in alternate payment channels (online, mobile, telephone) and who choose not to use the other options available to them ...," Verizon Wireless spokesman Thomas Pica said in an email.

READ FULL REPORT HERE

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